How much time do I have to return my products?
You can easily return your products without extra costs within 15 days after receipt. We only accept product returns which are not opened and not used.
How to return the product(s)?
Conform the general terms and conditions should the product be in perfect conditions to be returned to Magnesio Natural. It should be in the original package. If this is not the case, it is not possible to return the products.
Return bij post or transport agency
Please send us an e-mail on firstname.lastname@example.org. Your e-mail will be processed within 24-48 hours.
You will receive an e-mail with information about the date and time when your products will be collected by a transport agency. You don’t have do anything. When we have received the returns, the refund will be made on the same way as your earlier payment. From this amount will the transport costs be deducted.
When do I receive the money on my bank account?
Within a maximum of 14 days. The quality of the returned products will be checked first. Next to this, consideration will be given to our Return policy.
The product I received is not in good condition?
Please contact us as soon as possible by e-mail on email@example.com.