General terms and conditions - Magnesio Natural
ENVÍO GRATUITO EN PEDIDOS SUPERIORES A 20€

General terms and conditions

LEGAL WARNING

  1. IDENTIFICATION

In compliance with the Article 10 of the Spanish Law 34/2002, dated 11th July, relating to Information Society Services and Electronic Commerce, it is hereby stated that the company owning this website, https://magnesionatural.com/, is Frediesport LTD, with address for these purposes in Palleter Street, 36, 46008 Valencia, tax ID number B96474804. The company is registered in the Commercial Register of Valencia under Volume 5424, Folio 2731, 8th Section, 160 Leaf V-46.383, 1st Inscription. Contact email of the website: info@magnesionatural.com.

  1. USERS

Access to and/or use of Frediesport LTD’s website confers USER status. The USER, by accessing and using this website, accepts the General Conditions of Use given herein. The aforementioned Conditions will be applicable regardless of any General Contracting Conditions which may have to be complied with, where applicable. 

  1. USE OF THE WEBSITE

www.magnesionatural.com provides access to a large amount of information, services, programmes or data (hereinafter known as “the contents”) on the Internet which belong to Frediesport LTD or its licensors to which the USER may have access.

The USER assumes responsibility for the use of the WEBSITE. This responsibility extends to the registration that might be necessary to access certain services or contents. When registering, the USER shall be responsible for furnishing true and lawful information. As a result of this registration, the USER may be provided with a password for which he or she shall be responsible, undertaking to make diligent and confidential use of this.

The USER undertakes to make proper use of the contents and services (such as chat services, discussion forums and news groups, for example) that Frediesport LTD offers through its website. The USER undertakes not to use these contents and services to, including but not limited to, (i) commit any acts that are unlawful, illegal or which constitute breaches of good faith and public order; (ii) disseminate contents or propaganda of a racist, xenophobic, illegal pornographic nature, support terrorism or contravene human rights; (iii) cause damage to the physical and logical systems of Frediesport LTD, those of its suppliers or third parties, introduce or spread computer viruses on the website or any other physical or logical systems which are prone to cause the aforementioned damage; (iv) attempt to access and, where applicable, use the electronic mail accounts of other users and modify or manipulate their messages.

Frediesport LTD reserves the right to withdraw any remarks and contributions which contravene people’s dignity, which are discriminatory, xenophobic, racist or pornographic, which infringe young people’s or children’s rights, order or public security or which are not appropriate for publication in its opinion.
In any event, Frediesport LTD shall not be responsible for any opinions expressed by users through forums, chats, or other participatory tools.

  1. DATA PROTECTION

Frediesport LTD complies with the guidelines of the Organic Law 15/1999, dated 13th December, relating to Protection of Personal Data, with the Royal Decree 1720/2007, dated 21st December, enacting the regulations which develop the Organic Law, and with the current regulations in force.

Frediesport LTD shall make sure that proper use and treatment of the USER’s personal data is made. To this end, the company shall inform the USER of the existence and acceptance of the specific conditions for treatment of his/her data in each case along with each form of collecting personal data, in the services that the USER may request from Frediesport LTD, informing the USER about the responsibility of the created file, the address of the person responsible for it and the possibility to exercise his/her rights of access, rectification, cancellation or opposition, the purpose of processing and communicating data to third parties where appropriate.

Furthermore, Frediesport LTD hereby informs that it complies with the Law 34/2002, dated 11th July, relating to Services of the Information Society and Electronic Commerce and shall request the USER’s consent to process his/ her email for commercial purposes at any time.

  1. INTELLECTUAL PROPERTY

Frediesport LTD either in its own right or as assignee, is the owner of all intellectual and industrial property rights of its website, as well as of the features contained in it (including but not limited to images, sound, audio, video, software and text, brands or logos, colour combinations, structure and design, selection of materials, computer programs necessary for its operation, access and use, etc.).

All rights reserved. Pursuant to what is laid down in articles 8 and 32.1, paragraph two, of the Intellectual Property Law, any reproduction, distribution and public communication, including any means of making this available, of all or part of the contents of this website for commercial purposes, on any support and by any technical means, is forbidden without the consent of Frediesport LTD. The USER undertakes to respect the rights of intellectual property held by Frediesport LTD. He or she may view the items of the website and even print, copy and store them on his/her computer’s hard disk or on any other physical medium on condition that this is only for his/her personal and private use. The USER must refrain from removing, altering, evading or manipulating any protection device or security system that might be installed on Frediesport LTD’s website.

  1. EXCLUSION OF GUARANTEES AND LIABILITY

 Frediesport LTD accepts no liability, under any circumstances, for any damages of any kind that might be caused by, including but not limited to, any errors or omissions in the contents, lack of availability of the website or transmission of viruses or malicious or harmful programs in the contents, in spite of having implemented all the technological measures required for avoiding this.

  1. MODIFICATIONS

Frediesport LTD reserves the right to make any modifications considered appropriate to its website without any prior notice, including changing, removing or adding both the contents and services furnished through the web and the way these are presented or located on its website.

  1. LINKS

In the event of www.magnesionatural.com having any links or hyperlinks to other Internet sites, Frediesport LTD shall not exert any kind of control over these websites and their contents. Under no circumstances, shall Frediesport LTD assume any responsibility for the contents of any link, belonging to other websites, nor does it guarantee the technical availability, quality, reliability, accuracy, amplitude, truthfulness, validity or constitutionality of any material or information contained on any of these hyperlinks or other Internet sites.

Similarly, including these external connections shall not imply any kind of association, merger or participation with the concerns connected.

  1. RIGHT OF EXCLUSION

Frediesport LTD reserves the right to refuse or withdraw access to its website and/or the services offered with no need for any prior notice, at its own request or that of a third party, to any users who fail to comply with these General Conditions of Use.

  1. GENERAL INFORMATION

Frediesport LTD shall pursue any failure to comply with these conditions as well as any improper use of its website by taking any civil and criminal action to which it may be legally entitled.

  1. MODIFICATION OF THESE CONDITIONS AND DURATION

Frediesport LTD may modify the conditions laid down herein at any time, being duly published on its website.

The current validity of these conditions shall depend on their publication and they shall continue to be valid until they are modified by other duly published conditions.

  1. APPLICABLE LAW AND JURISDICTION

The relationship between Frediesport LTD and the USER shall be governed by current Spanish legislation and any disagreement shall be submitted to the Courts of the city of Valencia, Spain.

 

Payment methods accepted

Cash on delivery

The order will be paid when the customer receives it in his/ her own home, with a 3% surcharge (only for deliveries in Spain).

MagnesioNatural.com’s customers will pay that amount in the final purchase price.

Bank transfer

MagnesioNatural.com will only process orders made by bank transfer once the payment of the total price given has been verified. To expedite the process you can send a copy of the transfer issued by the bank (paper or digital) to our email: info@magnesionatural.com.

Credit / Debit Cards

Payment is carried out using a secure connection directly to the bank in charge of the transaction. The banking and card data of the customer will not pass through MagnesioNatural.com but are handled directly by the bank. MasterCard, Maestro, Visa, Euro 6000 and American Express are accepted.

Payment by PayPal

You can use your PayPal account to make the payment of your order. You will be redirected to the PayPal website to log in with your username and password and make the payment.

 

Shipping and returns

Package delivery

In general, packages are shipped within 48 hours after receipt of payment via www.redyser.com with tracking number and unsigned delivery. If you prefer a registered delivery by Redyser, an additional charge will be applied. Please contact us before choosing this option. Whatever the shipping method you choose, we will provide a link for you to follow your order online.

Redyser has full national coverage through more than 260 transit agencies, connected daily with an efficient system of own double routes. Redyser gives you a quick, safe and an adapted service to your needs.

The quality of the service offered is supported by cutting-edge technology applied to the classification systems, handling and tracking of shipments. But above all, a professional team ensures greater organizational attention to your shipments so that they arrive at their destination within deadlines and with the best information relating to the delivery result.

Our commitment is to offer the best express delivery services with optimum value. In Redyser, you will find an agile and a dynamic company which is permanently evolving.

The fact that more than 20,000 customers entrust daily shipments to Redyser is the result of caring about the quality of the service.

International Shipping

International deliveries are sent to Europe by Seur Urgent, which may take up to a week, and your order is insured by the carrier.

Shipments to America are made by Postal Mail as certified mail, which could entail additional custom fees in the destination country.

MagnesioNatural.com is not responsible for any customs charges or retention of the package by Customs in the destination country. Customs formalities should be handled by the customer in all cases.

In the case of returns, shipping and return costs shall be borne by the customer in all cases. No claims will be accepted after 15 days of receipt of order.

Return policy

You can return your order during the first 15 calendar days from the date of receipt. For this, the products must be in perfect condition, unopened and unused. Costs shall be borne by the customer (shipping and return).

You may return your order, if it is damaged in any way after being delivered by the carrier. To do this, you must notify MagnesioNatural.com of this fact within 24 hours after receipt of order in a reliable way (certified mail, fax, certified fax, etc.).

You may return your order, if it is not in good condition. To do this, you must notify us of this fact within 24 hours of receipt, and send it within 7 calendar days by certified mail. Shipping and return costs shall be borne by the customer until the laboratory verifies that the product conditions are not correct. Otherwise, it is not possible to return the order.

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